Custom Order FAQ



At American Ford, we can custom order the Ford SUV or truck you're searching for with the options, features and color choices you want! Contact us today for more information and how to order your
specific vehicle today!

CALL US TODAY AT: 406-345-3673

Custom Order Your Ford with
American Ford

With inventory levels at an all-time low,
(currently due to a computer-chip supply shortage,
fueled by the pandemic) the best way to get the
exact vehicle you're looking for, is to place a
custom order through American Ford.

What are the benefits of a custom order?

  • You'll never pay for options that you don't want or need.
  • Get the exact colors, features, and options you desire.
  • Since we have no inventory carrying costs on a custom order, in many cases, we can pass the savings along directly to the customer.
  • Your incentives and rebates are protected based on the date of the order. If the rebates are better at the time of delivery, you get the better of the two incentive scenarios.


Q: How long does a custom order take?
A: Delivery times can vary greatly based on seasonality, model line & year, parts & labor availability, dealer allocation and a variety of other factors, however most custom orders take between 6 and 12 weeks to arrive at the dealership. Specialty and limited allocation vehicles may take longer.
Q: Does custom ordering really streamline the buying process?
With inventory of new vehicles across the country at an all-time low, you won't have to search around looking for the exact vehicle that you want. You can also save time by not having to shop around and compare prices of models that you're interested in owning. Get exactly what you want when you custom order from American Ford.
Q: What about my trade-in?
We can provide an idea of what your trade-in is worth at the time of order. Ultimately, your final appraisal will be completed when your new vehicle arrives. Given the length of time a custom order takes, you can also market your vehicle privately while you wait for your new vehicle to arrive.
Q: How long does it take for a car to be delivered to the dealership?
A: Depends, please call dealership with questions as the order times can vary from model to model.
Q: If I order a car, am I obligated to buy the car?
A: Unless there is a major issue with the vehicle most of our customers take their delivery. If you have specific questions please reach out to the dealership.
Q: How much do I deposit?
 Deposits are $1,000 and nonrefundable.
***Special Notes: $1,000 deposit. Nonrefundable deposit.
Appraisal at the time when vehicle arrives.

Whether you're looking for a new Ford F-150, Explorer, Mustang Mach-E or new Ford Bronco, American Ford can help you get the exact new vehicle you're looking for.

CALL US TODAY AT: 406-345-3673

How can we help?

  1. American Ford

    100 Ford Avenue
    Glendive, MT 59330

    • Sales: (406) 345-3673
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Get in Touch

  • Contact our Sales Department at: (406) 345-3673
  • Monday7:30am-5:30pm
  • Tuesday7:30am-5:30pm
  • Wednesday7:30am-5:30pm
  • Thursday7:30am-5:30pm
  • Friday7:30am-5:30pm
  • SaturdayClosed
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